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Bring Denmark - Surcharges for additional services
Bring Denmark - Surcharges for additional services

Bring Denmark might issue surcharge for additional services. It's therefore important that you read and become acquainted with these.

Tea Krestine Johansen avatar
Written by Tea Krestine Johansen
Updated this week

Bring Denmark charges a surcharge for additional services.

It is important that you are familiar with these surcharges.

All prices in Shipmondo include oil-, capacity-, environmental and energy surcharges.

Surcharge

Price excl. VAT

Freight difference

Difference up to the correct weight range

Non-conveyable consignments

28.00 DKK

Exceeding maximum weight (domestic)

25.00 DKK

Exceeding maximum weight (international)

50.00 DKK

Exceeding maximum dimensions (parcels converted to pallets)

57.00 DKK

Misplaced (incorrectly positioned) shipping label and unreadable barcode

59.00 DKK

Returns

As shipping price

Freight difference

Read more about freight difference here.

Non-conveyable consignments

If the parcel is too large, too heavy or not properly packaged, then it is not suitable to be transported by the conveyor belts in Bring's distribution hubs.

Bring reserves the right to reject the shipment and return it to the sender at the sender's expense or handle it manually.

If Bring chooses to handle a non-conveyable shipment manually, it will incur a surcharge

Exceeding maximum weight

In case your parcel's maximum weight exceeds the maximum Shipmondo supports for Bring shipments, this will incur a surcharge per kg.

Exceeding maximum dimensions (parcels converted to pallets)

If the maximum dimensions of the shipment are exceeded, these will be automatically converted to pallets. If Bring chooses to do so, a surcharge for conversion to a pallet, will be applied.

In addition, a price difference, up to the price of the pallet, will be invoiced, based on Bring's invoicing.

Misplaced (incorrectly positioned) shipping label and unreadable barcode

It's important that the shipping label is placed correctly on a shipment and that the barcode can be read/scanned automatically.

If you dispatch a shipment containing an incorrectly placed shipping label and/or the barcode cannot be scanned, you will be charged a surcharge per shipment.

Four things to consider;

  1. The barcode must be clear - your printer must not be short of ink.

  2. Do not cover the barcode with plastic, tape or other reflective material.

  3. The label must not curl and must be placed evenly on the package.

  4. Avoid placing the label over a joint or on an edge.

Read more about how to place shipping labels correctly on the package here.

Returns

If a parcel is not picked up in time or if it doesn't comply with carrier's requirements etc. and is returned to the sender for this reason, the cost of the return will be charged to the sender.

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