We recommend using balance payment as the payment method for purchasing services through Shipmondo.
By using balance payment, your payment process becomes faster and more efficient. It also simplifies your accounting, as you’ll receive one consolidated invoice per month instead of an invoice for each individual purchase.
How to use balance payment
Top-up and save your card
Go to Company Name > Billing.
Click on Refill and enter the desired amount to top up initially, e.g. 200 EUR.
Check the box Save card details for future payments and click Go to payment to complete the top-up.
Set up automatic top-up
We recommend enabling automatic top-up so your balance is automatically refilled when it drops below a certain threshold. This ensures no service interruptions for your team or customers (e.g. if you use Shipmondo’s Return Portal).
Click Auto-refill.
Check the box Activate auto-refill and fill in:
Refill when balance drops below: Set the threshold that triggers the refill.
Auto-refill amount: Specify how much to refill each time.
Click Save – automatic top-up is now set up.
Pro tip: You can adjust thresholds and amounts anytime to match your needs. We recommend setting a threshold that reflects your expected monthly usage to minimize the number of top-ups.
Pay with balance
When completing a purchase in Shipmondo, simply choose Pay with balance in the payment window to use your available funds.
Balance overview and transactions
You can always view your current balance under Company Name > Billing and find detailed insights into your usage under Balance movements.
Accounting for top-ups and monthly invoices
It’s easy to handle the accounting of your top-ups and monthly invoices from Shipmondo. Find our guide here.