All Collections
Account
Account
User management, payment etc.
15 articles
User managementCreate Shipmondo users for your employees/partners, manage user rights etc.
Multi-login and switch between company accounts
Change languageShipmondo is available in multiple languages. See here how to change language on your Shipmondo account.
Set up two-factor authentication (2FA)Enable two-factor authentication (2FA) to protect your Shipmondo account and data in the best way possible.
Setup and use of GB EORI numberUse your GB EORI number when shipping to the United Kingdom through Shipmondo.
Setup and use of VOEC numberUse your VOEC number when shipping to Norway through Shipmondo.
Setup and use of IOSS numberUse your IOSS number when shipping low-value products from non-EU countries through Shipmondo.
Billing of subscriptionsGet to know more about billing of subscriptions in Shipmondo.
How to change subscription and billing periodThis is a guide on how to change subscription and billing period in Shipmondo.
How to cancel your Shipmondo subscriptionAre you considering cancelling your Shipmondo subscription? Then we’ll guide you through it here.
Pay per usage: This is how we calculate your label priceIn Shipmondo you earn an automated discount on labels, when you use your own shipping agreements. The more you send, the lower label price.
Shipmondo support plansHere you can read about the support we offer across our subscription plans.
Balance paymentsPay with balance and receive a single monthly invoice.
Save your card detailsSave your payment card details and complete orders faster.
Automatic settlement of outstanding paymentsPay additional charges automatically and save time.