This feature requires Shipmondo Pro. See the full feature list.
Instead of using Shipmondo's name, you can strengthen your brand, build trust and give customers a more consistent experience when communicating with them.
You can choose to create two types of domains: one for sending personalized emails and one for use in Shipmondo's return portal. This way, you have full control over both customer communication and your return management without Shipmondo branding.
Read the setup for your custom domain for personalized messages here.
Read the setup for your custom domain for the return portal here.
💡Expert tip: In addition to getting your own domain, you can also choose to remove “Powered by Shipmondo” on your return portal. And even customize it further with adding your company logo at the top.
We have created a series of guides here as well as links to some of the most popular DNS providers.