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User management
User management

Create Shipmondo users for your employees/partners, manage user rights etc.

Tea Krestine Johansen avatar
Written by Tea Krestine Johansen
Updated over a week ago

You can create users for your employees or partners from your main Shipmondo account, where you can decide which rights and features the user will have access to. You are doing that by creating Staff accounts.

This way you can create users for employees that perform different tasks e.g. your accountant, customer service, warehouse employee etc.

How to invite an employee

Log in to your Shipmondo account and go to Settings > Team > Staff invitations.

Click on the Plus-button (+) in the bottom right corner to create a new user.

Name the user, select the system language and enter his/her e-mail address.
Adjust permissions according to the staff member's role in the company. 

Click on Invite.

Once you click on Invite, an e-mail will be sent to your staff member and you will be able to see this invitation yourself under Staff invitations.

Note! If the staff member already have a Shipmondo account the staff member should sign out of the existing account before clicking on the link, in order to be able to create a new staff user.

Once your staff member has clicks on the link, he/she can complete the user creation process and pick a password.

How to edit or delete a user

To edit or delete a user, go to Settings > Team > Staff accounts, and click on a user name under Staff accounts.
Edit permissions and click on Save to update user permissions, or click on Delete to remove a user.

How to switch between company accounts

If your staff account has access to several, different company accounts at Shipmondo, you can easily switch between them, without having to log out first.

Follow this guide to find more info.

Printer setup

Every user on a Shipmondo account is able to add their own printer.

Multiple packing tables

Multiple warehouse employees will be able to process shipments and print labels independently by setting up their own labelprinters.

Click here to find a guide on how to set up a printer.

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