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Get started: Send your first parcel

Start streamlining your shipping operations.

You can optimize your shipping booking and managment in many ways using Shipmondo. This guide will help you get off to a great start so you can begin shipping parcels and pallets efficiently.

After step 1, you’ll be able to create manual shipments.

In steps 2–6, we go through some basic features that you’ll benefit from when using Shipmondo in your day-to-day operations.

Step 7 is relevant if you have your own shipping agreements that you want to use with Shipmondo. Centralizing all your shipping bookings in one place can save you a lot of time.

If you receive orders through one or more webshops, we recommend following step 8 to set up an integration with Shipmondo. This will allow you to automate your entire order and shipping process.

1. Create a Shipmondo account for free

Create your free Shipmondo account here.

Once logged in, you can view all our shipping rates under Shipments > Prices in the menu. You’ll be able to create shipments as soon as you're logged in.

See how to create a shipment manually here.

Under your Company Name > Billing > Plan, you can choose the subscription plan that includes the features that match your needs. Upgrade your plan when it makes sense for your business.

View the full feature list here.

2. Save time with stored payment card and balance payment

If you handle many shipments, we recommend using balance payment. Purchases are processed faster, as there's no need to authorize the payment for each transaction.

You’ll also receive one monthly invoice per carrier instead of one per shipment, which gives you a clear overview and fewer documents to manage in your accounting.

Learn how to activate balance payment here.

You can also save your credit card to avoid entering card details every time you pay.

Learn how to save your credit card here.

3. Create the necessary shipment templates

Create shipment templates so you can quickly reuse shipment settings and create manual shipments faster.

Find guidance on setting up shipment templates here.

4. Send personalized messages to your customers

When booking a shipment, you have the option to send a personal message to the recipient via email and/or SMS.

Most customers appreciate receiving the order number and tracking link, but a personal greeting from the business they purchased from can also help increase loyalty.

Learn how to set up personalized messages here.

5. Print shipping labels

All shipping labels can be downloaded in PDF format. You can print a label directly from your browser’s print dialog to a connected printer.

You also have the option to add a printer to your Shipmondo account. This allows you to automate and print labels directly from Shipmondo without opening the print dialog.

NB! This requires at least the Shipmondo Essentials plan.

Learn how to add printers here.

6. Easy returns with the Return Portal

Make it easy for your customers to download return labels, order return shipments, and return items. Create a branded return page with your own logo and identity.

You can set the price for return shipping yourself - or choose to offer free returns.

Learn how to set up the Return Portal here.

7. Activate your own shipping agreements

If you've negotiated your own shipping agreements, you can have them added to your Shipmondo account.

Once set up, you’ll have access to both your own agreements and Shipmondo’s shipping rates - allowing you to ship parcels and pallets worldwide.

Read more about activating your own shipping agreements here.

Under Company Name > Billing > Plan, you can select the subscription plan with the features that match your needs. Upgrade when it makes sense for your business.

View the full feature list here.

8. Do you have one or more webshops?

Set up an integration with Shipmondo to automate your workflow.

See how to get started with setting up an order integration here.

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