Shipmondo Print Client installation and setup guide

If you want to get the most out of Shipmondo, we recommend that you install Shipmondo's Print Client.

Once the Print Client is installed on your computer, it runs in the background and communicates with your Shipmondo account, giving you access to a range of extended printing options, file integration, etc.:

Print your shipping labels faster as, you don't have to open your browser's print dialog.
Connect an unlimited number of printers to your Shipmondo account.
Set it up so that shipping labels are printed automatically, immediately upon booking.
If you're using our public API, you'll be able to control which printer should be used to print of a specific label, from your third-party application.
Create a file integration with Shipmondo.

Support

Shipmondo's Print Client supports both Mac and Windows, and works with most printers (both standard A4 and label printers).

If you are looking for a label printer, you can find an overview of printers that we recommend and links to retailers here.

NB! If you use a Mac, the printer used with Shipmondo's Print Client requires the CUPS printing protocol.

Fortunately, most printers support CUPS, but there are some that do not.

Install Shipmondo Print Client - 4 simple steps

Step 1 - Install the Print Client

The print client works for both Mac and Windows.

Download the installation file for the Print Client for your system and install it.

Download Print Client	Mac	Windows
Minimum requirements	macOS High Sierra 10.13	Windows 8
Installation guide	Download installation file	Download installation file
	Double-click shipmondo.dmg and drag Shipmondo.app to the Applications folder.	Double-click ShipmondoSetup.exe and follow the instructions on the screen.
Newest .NET Desktop Runtime	N/A	Download .NET Desktop Runtime Installer

NB! If you have an older version of Shipmondo's Print Client installed on your computer, make sure that it is uninstalled or that the Windows service for it is stopped.

Step 2 - Generate API key

If the fields User and Key are empty, tap Generate API keys.

These two keys will be used in step 3.

Step 3 - Set up the Print Client

Start the Shipmondo application that you installed in step 1.

If the API user and API key are not already set up, you will see a screen display where you can insert the keys. You can always change/update them under Settings.

Fill in API user and API key with the keys from step 2 and click Save.

Printer settings (required only for Zebra printers with ZPL format)

For each ZPL printer you wish to set up, a configuration file must be sent to the printer. This file contains the required images (carrier logos and such) and has the font to be used for package labels.

Go to Calibration > ZPL configuration.

Select the printer you wish to configure from the drop-down list and then click Print.

It may take a few minutes for the printer to be fully configured. When it is done, the printer will print a label and inform you that the setup is complete.

The program is now installed and set up correctly.

Step 4 - Make sure your Shipmondo account is connected

Shipmondo Print Client must be connected to your Shipmondo account.

If there is a connection, "ONLINE" will appear in the upper-left corner.

If there is a connection error, the error will appear under Activity > Activities. If you have a connection error, try steps 2 and 3 again. Also, double-check that the API keys inserted in the application are the same as those generated on your Shipmondo account.