When you are setting up your custom domain for personal messages or return portals on Shipmondo, you need to create a number of DNS records.

In this guide, we will walk you through how to set up the various DNS records in one.com.

Start by logging in to your one.com control panel.

Then select “DNS settings” under Advanced settings.

Go to DNS records.

Create a new DNS record.

Then select the DNS record type “CNAME”, “MX” or “TXT” depending on which one you are setting up.

Here is an example of an MX record:

Fill in Name and Value with the keys you have generated in your Shipmondo account. Leave the other fields as they are pre-filled.

Repeat until all DNS records have been created and filled in correctly.

When they are approved in all systems, they will light green in your Shipmondo account.

It can take up to 24 hours for all records to be approved.

If you have questions about DNS records on one.com, you can read more in these guides from one.com:

How do I create a CNAME record?

How do I create an MX record?

How do I create a TXT record?

Otherwise, it is possible to contact one.com via their Help Centre here.