If you need to make sure that uncomplete or cancelled orders are not imported through your order integration, then you can set up filtering of your drafts or orders based on their order status.

Order status filtering is supported for the following webshop platforms:

In order to set order filtering up, there must first be an active integration on your Shipmondo account.

Go to Settings > Integration > Order. Select the integration you wish to set up order filtering for.

Go to the tab Order status filtering.

Click on the status you wish to exclude from the order import, tick the box by Skip data transfer for this order status and click on Save.

Repeat the process for all the statuses that the order import should skip.

Note! Filtering will be used for future imported orders only.