Shipments | Shipmondo Help Center

Manual shipment creation

See how you can create your shipments manually, quickly and easily.

Written by Jelena Hansen
Updated over a week ago

Overview of shipments and shipping details

Search through your shipments easily and find tracking status etc.

Written by Tea Krestine Johansen
Updated over a week ago

Canceling a shipment

This is how you can cancel a shipment.

Written by Tea Krestine Johansen
Updated over a week ago

Optional pick-up point

Here is how you can to choose a specific pick-up point for your shipment.

Written by Tea Krestine Johansen
Updated over a week ago

Book a pickup for your shipment

See here how you can book pickup for your shipments through your Shipmondo account.

Written by Tea Krestine Johansen
Updated over a week ago

What do I do if the pickup doesn't take place?

See how you can follow up on the missing pickup.

Written by Jelena Hansen
Updated over a week ago

E-mail your shipping label

You can e-mail your shipping labels, after creating a shipment or from the booked shipments' view.

Written by Tea Krestine Johansen
Updated over a week ago

Generic address label

Create a non carrier-specific address label.

Written by Tea Krestine Johansen
Updated over a week ago

Shipment summary documents for the carrier

Print End-of-day lists, Waybill etc. for the driver.

Written by Tea Krestine Johansen
Updated over a week ago

Productivity

Default shipment template

If you often use a certain freight product or a particular service, you can set up a default shipment template and save time.

Written by Tea Krestine Johansen
Updated over a week ago

Mass booking of shipments

If you have a lot of orders, then you can easily mass-book your shipments and get all your shipping labels at once.

Written by Tea Krestine Johansen
Updated over a week ago

Shipment filtering options

Use different filtering options to find shipments, perform mass actions and otherwise optimize your workflow.

Written by Nicklas Nguyen
Updated over a week ago

Shipment templates

Use shipment templates to create shipments faster and more easily.

Written by Tea Krestine Johansen
Updated over a week ago

Address Book

If you have customers or suppliers you often send parcels to, you can save them as receivers and create your shipments faster

Written by Tea Krestine Johansen
Updated over a week ago

Default sender address

Save a default sender address in your address book and make it even easier to create manual shipments.

Written by Andy Langton
Updated over a week ago

Own Shipping Agreement

Activation of own freight agreements

If you've entered an agreement with a desired carrier, we can help with activating it on your Shipmondo account.

Written by Jelena Hansen
Updated over a week ago

Switch between shipping agreements

You can choose between your own shipping agreement and the shipping rates that Shipmondo has to offer.

Written by Tea Krestine Johansen
Updated over a week ago

Return Shipments

Return shipment creation

Book a return shipment and create a return shipping label for your customer.

Written by Tea Krestine Johansen
Updated over a week ago

Return Portal

Set up a Return Portal with your own logo and identity. Make the return process easy for your customers.

Written by Jelena Hansen
Updated over a week ago

Overview of return countries and products

Here's an overview of the countries, carriers and products supported through Shipmondo Return Portal.

Written by Jelena Hansen
Updated over a week ago

How to fill out an electronic pro forma invoice (customs declaration)

See how to find commodity codes for your products, fill in country codes, prices etc.

Written by Tea Krestine Johansen
Updated over a week ago

Personalized Notification

Personalized messages to your customer

Keep your customers informed and enhance their delivery experience with personalized notifications.

Written by Nicklas Nguyen
Updated over a week ago

Personalized message setup

Here is how you set up personal messages in Shipmondo.

Written by Nicklas Nguyen
Updated over a week ago

Set up Trustpilot Automatic Feedback Service with Shipmondo

Send Trustpilot review invitations to your customers when your orders are managed in Shipmondo.

Written by Camilla Jacobsen
Updated over a week ago

Standard e-mail design

How to restore to our standard e-mail design.

Written by Tea Krestine Johansen
Updated over a week ago

Tracking

Tracking of shipments

Track your shipments across carriers. Send tracking links to your customers so they can follow their own shipments.

Written by Tea Krestine Johansen
Updated over a week ago

Add tracking link to automated e-mails

Send tracking link to your customers directly from your webshop.

Written by Tea Krestine Johansen
Updated over a week ago

Shipment Monitor

Has your customer not yet picked up their package? Are transit times unusually long? Get an easy overview with our shipment monitor.

Written by Tea Krestine Johansen
Updated over a week ago

Integration

Order filtering

Decide which orders should be imported from your webshop.

Written by Tea Krestine Johansen
Updated over a week ago

Automatic delivery method selection

Achieve full automation of your shipment preparation with automatic shipping method selection.

Written by Tea Krestine Johansen
Updated over a week ago