When you create a shipment, you specify a weight that matches the weight of your parcel. If the carrier’s weighing of the parcel is higher than the weight you have specified, a price difference up to the correct weight will be charged to your Shipmondo account.

No extra fee will be charged, just the difference in price between the booked and the actual weight of the parcel.

Should you disagree with the carrier’s weighing, you are welcome to contact us.<br/>

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