There are a number of additional charges for extraordinary activities you might get invoiced for when using dao's service. It's therefore important that you read and become acquainted with them.

Prices in Shipmondo include oil-, capacity-, environmental and energy surcharges.

Exceeding maximum size (oversize)

In case your parcel exceeds the maximum size for dao shipments, this will incur the oversize surcharge of DKK 52.00 excl. VAT.

Exceeding maximum weight (overweight)

In case your parcel exceeds the maximum weight for dao shipments, this will incur the overweight surcharge of DKK 52.00 excl. VAT.

Returns

If a parcel is not picked up in time or if it doesn't comply with carrier's requirements etc. and is returned to the sender for this reason, the cost of the return will be charged to the sender. The price of the return shipment is the same as the price of the original shipment.

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