Skip to main content

PostNord Denmark - Surcharges for additional services

PostNord Denmark might issue surcharge for additional services. It's therefore important that you read and become acquainted with these.

Updated this week

PostNord Denmark charges a surcharge for additional services.

It is important that you are familiar with these surcharges.

All prices in Shipmondo include oil-, capacity-, environmental and energy surcharges.

Surcharge

Price excl. VAT

Freight difference

Difference up to the correct weight range

Special handling

40.00 DKK

Oversize

165.00 DKK

Oversize Return

550,00 DKK

Conversion from Service Point to Home

75,00 DKK

Island and ferry surcharges

Correction of customs documents

705.00 DKK

Returns

As shipping price

Freight difference

Read more about freight differences here.

Special handling (Non-conveyable consignments)

It is important that your parcels are properly packaged and suitable for fully automated sorting. If manual handling by PostNord is required, a surcharge will apply:

  • Parcels over 120 cm and/or 60x60 cm

  • Parcels that, due to their physical characteristics, cannot be automatically sorted (e.g., irregularly shaped items, bundled shipments, rolls and tubes, sacks, canisters and buckets, tires and rims, unstable items, crates made of metal, plastic, or wood, etc.)

Read more about parcels requiring special handling on PostNord’s website.

Oversize

If you send a parcel with one side exceeding 175 cm, or where the total of length + circumference is between 300–360 cm, an oversize surcharge will apply.

Oversize Return

Parcels weighing more than 35 kg, longer than 220 cm, or with a combined length + circumference exceeding 360 cm will be returned to the sender, subject to a return fee.

Conversion from Service Point to Home

If a shipment weighs more than 20 kg, it will be automatically converted from PostNord Service Point to Home, and a surcharge will apply per parcel.

Island and ferry Surcharges

Surcharges for delivery to islands are invoiced based on PostNord’s current rates.

Correction of customs documents

When shipping outside the EU, you must ensure that customs information is filled in correctly.

If this is not the case and PostNord has to correct some information on the proforma/sales invoice, this will incur a surcharge per package.

Returns

If a parcel is not picked up in time or if it doesn't comply with carrier's requirements etc. and is returned to the sender for this reason, the cost of the return will be charged to the sender.

The price of the return shipment is the same as the price of the original shipment.

Did this answer your question?