UPS charges a surcharge for additional services.

It is important that you are familiar with these surcharges.

All prices in Shipmondo are, as a starting point, including oil-, capacity-, environmental and energy surcharges. For details, see the table below.

DKK/SEK prices:

DKK prices apply when the shipment is sent to/from Denmark, and SEK prices apply when the shipment is sent to/from Sweden.

*The price is specified excluding oil surcharge.

Read more about freight difference here.

UPS provides delivery to both business and residential addresses.

A residential delivery is defined as delivery to a home address, including a home-based business that does not have an entrance open to the public. For each residential delivery, an additional charge per shipment will apply (Residential delivery service).

UPS provides a collection or delivery service in extended, as well as urban, areas. An additional charge applies for each shipment that is collected or delivered in an extended area.

This surcharge is applied for delivery to or collection from an area beyond UPS extended areas, which are less accessible for collections and deliveries (domestic and international services).

UPS reserves the right to impose an extra handling charge on any package that, in UPS's sole belief, requires special handling due to different factors.

Examples of goods that may require manual handling:

Manual handling triggers a non-compliant surcharge (Additional Handling Charge).

A parcel is defined as Large package when length + circumference [(2 x width + 2 x height)] exceeds 300 cm, but does not exceed the maximum length of 400 cm.

Large packages are subject to a minimum billable weight of 40 kg in addition to the Large package surcharge.

In the high season (October, November, and December), capacity fees will be imposed on all packages that meet the specifications for Large package and Manual handling.

Parcels that exceed:

- are not accepted for transportation by UPS.

If such parcels are found in the UPS system, they will be subject to an Over Maximum Limits surcharge, in addition to all other applicable charges. At the same time, the carrier reserves the right to return such a parcel to the sender without the possibility of a refund of freight costs.

Parcels exceeding the maximum length of 400cm in combined length and circumference will also incur a Large Package surcharge.

Parcels to the United Kingdom have, since Brexit, been a subject to a surcharge called UK Border Fee, in addition to all other applicable charges.

If the address is incorrect, UPS will make any reasonable effort to find the correct address and deliver the shipment as long as the destination country remains the same. The sender will be billed for an additional charge for this service.

For all domestic and shipments within the EU, UPS will automatically return the shipment by UPS Standard service (where available).

Upon unsuccessful delivery of shipments outside the EU, UPS will contact the sender and process the shipment acting on the sender's instructions.

This will incur a surcharge for handling of undeliverable shipments in addition to the shipping costs for the return package.

UPS will charge a fee for every Import shipment requiring a customs formal entry.

If UPS is required to pay taxes, fees, or duties on behalf of the sender, recipient, or a third party, upon import of packages to countries outside the EU, UPS will generally invoice this amount to the recipient or a third party.

If the amount is not paid by the recipient or a third party, UPS will address the claim to the sender of the shipment, even if the parcel has been returned to sender.