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UPS - Surcharges for additional services
UPS - Surcharges for additional services

UPS might issue surcharge for additional services. It's therefore important that you read and become acquainted with these.

Jelena Hansen avatar
Written by Jelena Hansen
Updated this week

UPS charges a surcharge for additional services.

It is important that you are familiar with these surcharges.

All prices in Shipmondo are, as a starting point, including oil-, capacity-, environmental and energy surcharges. For details, see the table below.

DKK/SEK prices:

DKK prices apply when the shipment is sent to/from Denmark, and SEK prices apply when the shipment is sent to/from Sweden.

Note! The list below is not complete. You will find a complete overview of UPS's surcharges on UPS's website.






(shipments inside EU)

28,00 DKK

36,00 SEK



(shipments outside EU)

Free of charge

Free of charge


Customs Clearance: Entry preparation fee

50,00 DKK

69,00 SEK


Customs Clearance: Non-routine Formal Entry

420,00 DKK

500,00 SEK


Storage Fee

90,00 DKK

Parcel per day, after the 5th business day

Private receiver

24,20 DKK*

29,30 SEK*


Extended area

3,23 DKK

(min. 195,00 DKK)

4,66 SEK

(min. 255,00 SEK)


Remote area

3,56 DKK

(min. 215,00 DKK)

5,10 SEK

(min. 280,00 SEK)


Manual handling

83,60 DKK

116,00 SEK


Large package

408,00 DKK

486,00 SEK


Capacity Fee - Manual handling

35,90 DKK

55,00 SEK


Capacity Fee - Large package

510,50 DKK

780,00 SEK


Over maximum limits

2.101,00 DKK

2.947,00 SEK


UK Border Fee

22,50 DKK

32,00 SEK


Address correction

60,00 DKK

77,00 SEK


Undeliverable shipments

44,80 DKK

60,10 SEK


*The price is specified excluding oil surcharge.

Freight difference

Read more about freight difference here.

Private receiver

UPS provides delivery to both business and residential addresses.

A residential delivery is defined as delivery to a home address, including a home-based business that does not have an entrance open to the public. For each residential delivery, an additional charge per shipment will apply (Residential delivery service).

Delivery to/from extended and remote area

To/from extended area

UPS provides a collection or delivery service in extended, as well as urban, areas. An additional charge applies for each shipment that is collected or delivered in an extended area.

To/from remote area surcharge

This surcharge is applied for delivery to or collection from an area beyond UPS extended areas, which are less accessible for collections and deliveries (domestic and international services).

Manual handling of shipments

UPS reserves the right to impose an extra handling charge on any package that, in UPS's sole belief, requires special handling due to different factors.

Examples of goods that may require manual handling:

  • Items encased in an outside shipping container made of metal or wood

  • Any cylindrical item, such as a barrel, drum, pail, or tire, that is not fully encased in a fortified cardboard shipping container

  • Any package with the longest side exceeding 100 cm or its second-longest side exceeding 76 cm

  • Any package with an actual weight greater than 25 kg

  • Each package in a shipment where the average weight per package is greater than 25 kg

Manual handling triggers a non-compliant surcharge (Additional Handling Charge).

Large package

A parcel is defined as Large package when length + circumference [(2 x width + 2 x height)] exceeds 300 cm, but does not exceed the maximum length of 400 cm.

Large packages are subject to a minimum billable weight of 40 kg in addition to the Large package surcharge.

Capacity Fee

In the high season (October, November, and December), capacity fees will be imposed on all packages that meet the specifications for Large package and Manual handling.

Over maximum limits

Parcels that exceed:

  • a physical weight of 70 kg,

  • a length of 274 cm, or

  • a total length + circumference [(2 x width + 2 x height)] of 400 cm.

- are not accepted for transportation by UPS.

If such parcels are found in the UPS system, they will be subject to an Over Maximum Limits surcharge, in addition to all other applicable charges. At the same time, the carrier reserves the right to return such a parcel to the sender without the possibility of a refund of freight costs.

Parcels exceeding the maximum length of 400cm in combined length and circumference will also incur a Large Package surcharge.

UK Border Fee

Parcels to the United Kingdom have, since Brexit, been a subject to a surcharge called UK Border Fee, in addition to all other applicable charges.

Address correction

If the address is incorrect, UPS will make any reasonable effort to find the correct address and deliver the shipment as long as the destination country remains the same. The sender will be billed for an additional charge for this service.

Undeliverable shipments

For all domestic and shipments within the EU, UPS will automatically return the shipment by UPS Standard service (where available).

Upon unsuccessful delivery of shipments outside the EU, UPS will contact the sender and process the shipment acting on the sender's instructions.

This will incur a surcharge for handling of undeliverable shipments in addition to the shipping costs for the return package.

Customs clearance: Entry preparation fee

UPS will charge a fee for every Import shipment requiring a customs formal entry.

Customs clearance: Postal delivery of documents

UPS charges a fee for physical delivery of customs documents via mail.

Customs Clearance: Customs, duty, and import VAT

If UPS is imposed taxes, fees, or customs duties on a shipment, UPS will typically attempt to collect the amount from the recipient of the shipment.

If the amount is not paid by the recipient, the claim transfers to the sender. This also applies if the shipment is returned to the sender.

Customs Clearance: Non-routine Formal Entry

Some of the shipments being imported require special customs entries. This kind of entry will be subject to formal entry procedures. Live entries, temporary import entries, re-imports, provisory clearance and any other additional customs service (such as labelling, inventory etc.) are included in this category.

Storage Fee

A fee charged when shipments remain at a UPS warehouse temporarily until they are customs cleared.

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