UPS - Information and requirementsWhen sending with UPS, it's important that the weight and dimensions of the shipment are in compliance with the requirements of the carrier.
UPS - Surcharges for additional servicesUPS might issue surcharge for additional services. It's therefore important that you read and become acquainted with these.
UPS - Procedure for claims for lost or damaged packagesSee what you need to do in order to create a claim if an UPS shipment is missing or damaged.