Use Shipmondo's freight agreement with UPS to ship parcels worldwide.

Choosing UPS as your carrier in Shipmondo means you automatically accept UPS' terms and conditions of service, which you can find here.

It is important that you ensure your shipments comply with UPS guidelines when you purchase freight through Shipmondo's freight agreement.

Read about the different package types offered through Shipmondo's shipping agreement with UPS in the guide below.

You can book UPS shipments to a number of countries through Shipmondo, without needing a direct freight agreement with the carrier.

It is important that you comply with the permitted measurements when you make shipments with UPS, and that the entered dimensions are as precise as possible, so the price of the shipment can be calculated accurately.

Below, you can read about the different parcel shipments that are supported through Shipmondo’s freight agreement with UPS. Shipmondo's agreement does not currently support pallet shipments.

N.B. All the freight products mentioned below apply for delivery to business addresses only. However, it is possible to select the Residential service for delivery to private addresses. Otherwise a residential surcharge will be charged upon delivery. Read more about it in the guide UPS surcharge overview.

UPS Express is an ideal product for urgent shipments. Expected delivery times for UPS Express shipments to most business addresses and areas are as follows:

UPS Express Saver is a freight product which is offered to more than 200 countries and areas, with expected delivery on the next business day. This is offered throughout Europe. For the rest of the world, a fast delivery is expected with this service.

When booking in Shipmondo, you can choose between Express Saver and Express Saver Access Point, depending on whether the shipment needs to be delivered directly to the address or if the customer needs to collect the parcel at a UPS Access Point.

UPS Standard is an affordable freight product for less urgent shipments to destinations within Europe.

When booking in Shipmondo, you can choose between Standard and Standard Access Point, depending on whether the shipment needs to be delivered directly to the address or if the customer needs to collect the parcel at a UPS Access Point.

UPS Expedited is an affordable freight product for less urgent shipments to destinations outside of Europe, and is offered to more than 200 countries and territories.

UPS supports electronic exchange of customs information to some recipient countries. When this is the case, you do not need to physically attach customs documents to the shipment.

If electronic exchange of customs documents is not supported, copies of pro forma invoices will be created. After you have created the shipment, you need to ensure that the copies are printed and placed in a plastic pocket that is attached to the outside of the parcel.

Pro tip: Use automatic completion of customs documents, and save time on filling out the customs declaration.

The dimensions below are valid for single-piece shipments only.

It is important that the weight and dimensions of the shipment are in compliance with the requirements of the carrier. If you send parcels that do not comply with the below requirements, it may incur a surcharge. UPS reserves the right to return the parcel with no refund of the freight charges.

* Please note a surcharge for Large package, as described in the guide UPS surcharge overview.

UPS' invoicing is based on either physical or volumetric weight, depending on whichever value is the highest. See how to calculate volumetric weight for UPS parcels here.

The content must be packaged appropriately and be able to withstand road transport by tarpaulin-covered trucks.

It is the responsibility of the sender to ensure that a parcel is packaged in a way that ensures that the contents are adequately protected. Furthermore, the sender must ensure that the packaging of the shipment cannot cause damage to other parcels, UPS, or a third party.

You can read more about UPS’s guidelines for appropriate packaging of parcels here.

When you book a shipment through Shipmondo’s freight agreement with UPS, collection of the parcel is always included in the price.

It is important that the parcel be ready for pick-up when UPS arrives to collect it.

A shipping label must be securely applied to the parcel.

If a parcel is headed for a destination that requires customs clearance (countries outside the EU), it is important that all customs documents be filled out correctly.

When shipments are collected, an End of Day list must be enclosed. It can be printed from your Shipmondo account.

Pick-up of your shipment is electronically booked from your Shipmondo account.

UPS shipments are not permitted to include items such as fur coats, weapons, live animals, money, or transferable papers.

You can see a complete list of prohibited items on UPS’s website here.

It is the responsibility of the sender to ensure that the requirements, conditions and laws of each given receiver country are complied with.

Shipments can be subject to inspection, which may delay delivery. This may be required by customs authorities or representatives from other authorities.

There are some additional charges and fees you need to be aware of when shipping with UPS. It is important that you read and become acquainted with these. Find more info about it in the guide UPS surcharge overview.