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bpost Belgium - Surcharges for additional services
bpost Belgium - Surcharges for additional services

bpost Belgium might issue surcharge for additional services. It's therefore important that you read and become acquainted with these.

Emma Dorthea Aunsbak avatar
Written by Emma Dorthea Aunsbak
Updated over a week ago

bpost Belgium charges a surcharge for additional services.

It is important that you are familiar with these surcharges.

All prices in Shipmondo include oil-, capacity-, environmental and energy surcharges.

Surcharge

Price excl. VAT

Freight difference

Difference up to the correct weight range

Non-conveyable consignments / Manual handling

2.50 EUR

Exceeding maximum weight / dimensions

65.99 EUR

Parcel density

0.00340 EUR /per kg/m3

End-of-year peak delivery

1.00 EUR

Misplaced (incorrectly positioned) shipping label and unreadable barcode

1.00 EUR

Return of undeliverable shipments

2.50 EUR

Saturday delivery

2.56 EUR

Signature required

0.64 EUR

Info reminder

0.05 EUR

Info next day

0.24 EUR

Info distributed e-mail

0.64 EUR

Freight difference

Read more about freight difference here.

Non-conveyable consignments / Manual handling

Non-conveyable shipments are shipments that can’t be transported by the conveyor belts in bpost's automatic sorting systems because of their size, form or outer packaging.

These are either sorted manually in distribution hubs, or can even be rejected and sent back to the sender.

This will, in most cases, be applicable for the following:

  • Weight: parcels weighing more than 20 kg

  • Dimensions: one side longer than 100 cm or the smallest surface larger than 70 x 60 cm

  • Shape: any parcel on which the label cannot be read horizontally (such as cylinders) or any parcel with a shape that can cause damage to other shipments

  • Content: loose contents in the parcel or contents that could cause damage

Note! bpost reserves the right to handle any parcels manually if it deems this necessary.

Exceeding maximum weight / dimensions

In case your parcel's maximum weight and/or dimensions exceed the maximum Shipmondo supports for bpost's shipments, this will incur a surcharge.

Parcel density

A surcharge will be applied for domestic parcels with a density below a lower limit of 120kg/m3.

The surcharge is calculated for each kilogram below the limit.

Example

A parcel with dimensions 100 x 100 x 100 cm has a volume of 1 m3 and weighs 100 kg.

Surcharge calculation:

(120 kg - 100 kg) = 20 kg

20 kg x EUR 0.00340 = EUR 0.068

End-of-year peak delivery

Parcel delivery during the end-of-year peak costs an additional surcharge.

The peak period is set by bpost, beginning at 6am on the day after the 4th Thursday of November (Black Friday) and ending at 6am on 25 December (Christmas Day).

Misplaced (incorrectly positioned) shipping label and unreadable barcode

It's important that the shipping should be placed correctly on a shipment and that the barcode can be read/scanned automatically.

If you dispatch a shipment containing an incorrectly placed shipping label and/or the barcode can’t be scanned, you will be charged a surcharge.

Returns

If a parcel is returned to the sender for any of the following reasons, a surcharge will be applied and charged to the sender:

  • Delivery failed due to incorrect receiver address

  • Parcels that are rejected by the receiver

  • Parcels not picked up in time by the receiver

  • Parcels that don't comply with carrier's requirements etc.

Saturday Delivery

Choosing Saturday Delivery as an extra service on your bpost shipments, will raise the price of the shipment.

Signature required

Choosing signature required as an extra service to your bpost shipments, will raise the price of the shipment.

Info reminder

Choosing Info reminder as an extra service to your bpost shipments, will raise the price of the shipment.

Info next day

Choosing Info next day as an extra service to your bpost shipments, will raise the price of the shipment.

Info distributed e-mail

Choosing Info distributed e-mail as an extra service to your bpost shipments, will raise the price of the shipment.

Own shipping agreement

If you send packages with bpost through your own shipping agreement, you will be invoiced in accordance with the agreement that you have entered with the carrier.

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