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Practical information
Practical information
Carriers' package types, packaging requirements, procedure for damaged/lost shipments, filling out pro forma invoice, etc.
41 articles
Pick-up or drop-off of shipmentsSee here if your parcel is being picked up on your address or if you have to drop it off at the carrier.
Carrier surcharge overviewAn overview of surcharges with different carriers.
Returns from abroadIf you have international customers that wish to return something to you from abroad, you can book a return shipment on their behalf.
Accounting for balance top-ups and invoicesHow to record the accounting documents from Shipmondo.
What is the weight and size limit for my international shipments?
Shipment validity
Disputes to the carrier’s weighing or surchargesIf you disagree with a surcharge or the weighing/measurement of your parcel, here’s how you can proceed file your complaint.
Procedure for reporting loss or damageHas something gone wrong, and do you need to report a shipment as lost or damaged? Here’s what to do.
bpost Belgium - Parcel types and requirementsThere are a number of size and packaging requirements you need to take into consideration, when using bpost's services.
bpost Belgium - Surcharges for additional servicesbpost Belgium might issue surcharge for additional services. It's therefore important that you read and become acquainted with these.
Bring Denmark - Parcel types and requirementsIt's important that you make sure your shipments are compliant with size and packaging requirements when using Bring's services.
Bring Denmark - Surcharges for additional servicesBring Denmark might issue surcharge for additional services. It's therefore important that you read and become acquainted with these.
Bring Norway - Parcel types and requirementsThere are a number of size and packaging requirements you need to take into consideration when using Bring Norway's services.
Bring Norway - Surcharges for additional servicesBring Norway might issue surcharges for additional services. It's therefore important that you read and become acquainted with these.
dao - Parcel types and packaging requirementsIt's important that you make sure your shipments are compliant with size and packaging requirements when using dao's services.
dao - Surcharges for additional servicesdao might issue surcharge for additional services. It's therefore important that you read and become acquainted with these.
dao - Cancellation of a shipment
Danske Fragtmænd - Parcel types and requirementsIf you need to transport large or palletised goods, then Danske Fragtmænd might be a good match.
Danske Fragtmænd - Cancellation of a shipment
Danske Fragtmænd - Surcharges for additional servicesDanske Fragtmænd might issue surcharge for additional services. It's therefore important that you read and become acquainted with these.
DHL Express - Parcel types and requirementsIt's important that you make sure your shipments are compliant with size and packaging requirements when using DHL Express' services.
DHL Express - Surcharges for additional servicesDHL Express might issue surcharge for additional services. It is therefore important that you read and become acquainted with these.
DHL Freight Sweden - Information and requirementsWhen you ship parcels and pallets with DHL Freight, it is important that you comply with the allowed dimensions, weight and requirements.
DHL Freight Sweden - Parcel types and requirementsRead more about DHL Freight Sweden's parcel types and shipping options.
DHL Freight Sweden - Surcharges for additional servicesDHL Freight Sweden might issue surcharge for additional services. It's therefore important that you read and become acquainted with these.
GLS Denmark - Parcel types and requirementsThere are a number of size and packaging requirements you need to take into consideration, when using GLS services.
GLS Denmark - Requirements for proper packagingHere's an instruction for secure packaging and how to make a shipment suitable for automatic sorting in GLS distribution hubs.
GLS Denmark - Cancellation of a GLS Denmark Pick&Ship and Pick&Return shipment
GLS Denmark - Surcharges for additional servicesGLS might issue surcharge for additional services. It's therefore important that you read and become acquainted with these.
GLS Denmark - Click&CollectHow to get started with GLS Click&Collect.
PostNord Denmark - Parcel types and requirementsThere are a number of size and packaging requirements you need to take into consideration, when using PostNord's services.
PostNord Denmark - Requirements for proper packagingHere's an instruction for secure packaging and how to make a shipment suitable for automatic sorting in PostNord's distribution hubs.
PostNord Denmark - Surcharges for additional servicesPostNord Denmark might issue surcharge for additional services. It's therefore important that you read and become acquainted with these.
PostNord Denmark - How to manage PostNord TrackedSee how you can prepare your PostNord Tracked shipments.
PostNord Norway - Parcel types and requirementsThere are a number of size and packaging requirements you need to take into consideration when using PostNord Norway's services.
PostNord Norway - Requirements for proper packagingHere's a guide to secure packaging and how to make a shipment suitable for automatic sorting at PostNord's distribution hubs.
PostNord Norway - Surcharges for additional servicesPostNord Norway might issue surcharge for additional services. It's therefore important that you read and become acquainted with these.
UPS - Information and requirementsWhen sending with UPS, it's important that the weight and dimensions of the shipment are in compliance with the requirements of the carrier.
UPS - Surcharges for additional servicesUPS might issue surcharge for additional services. It's therefore important that you read and become acquainted with these.