Practical information
Carriers' package types, packaging requirements, procedure for damaged/lost shipments, filling out pro forma invoice, etc.
40 articles
- Pick-up or drop-off of shipmentsSee here if your parcel is being picked up on your address or if you have to drop it off at the carrier.
- Carrier surcharge overviewAn overview of surcharges with different carriers.
- Returns from abroadIf you have international customers that wish to return something to you from abroad, you can book a return shipment on their behalf.
- What is the weight and size limit for my international shipments?
- Shipment validity
- Disputes to the carrier’s weighing or surchargesIf you disagree with a surcharge or the weighing/measurement of your parcel, here’s how you can proceed file your complaint.
- Procedure for reporting loss or damageHas something gone wrong, and do you need to report a shipment as lost or damaged? Here’s what to do.
- bpost Belgium - Parcel types and requirementsThere are a number of size and packaging requirements you need to take into consideration, when using bpost's services.
- bpost Belgium - Surcharges for additional servicesbpost Belgium might issue surcharge for additional services. It's therefore important that you read and become acquainted with these.
- Bring Denmark - Parcel types and requirementsIt's important that you make sure your shipments are compliant with size and packaging requirements when using Bring's services.
- Bring Denmark - Surcharges for additional servicesBring Denmark might issue surcharge for additional services. It's therefore important that you read and become acquainted with these.
- Bring Norway - Parcel types and requirementsThere are a number of size and packaging requirements you need to take into consideration when using Bring Norway's services.
- Bring Norway - Surcharges for additional servicesBring Norway might issue surcharges for additional services. It's therefore important that you read and become acquainted with these.
- dao - Parcel types and packaging requirementsIt's important that you make sure your shipments are compliant with size and packaging requirements when using dao's services.
- dao - Surcharges for additional servicesdao might issue surcharge for additional services. It's therefore important that you read and become acquainted with these.
- dao - Cancellation of a shipment
- Danske Fragtmænd - Parcel types and requirementsIf you need to transport large or palletised goods, then Danske Fragtmænd might be a good match.
- Danske Fragtmænd - Cancellation of a shipment
- Danske Fragtmænd - Surcharges for additional servicesDanske Fragtmænd might issue surcharge for additional services. It's therefore important that you read and become acquainted with these.
- DHL Express - Parcel types and requirementsIt's important that you make sure your shipments are compliant with size and packaging requirements when using DHL Express' services.
- DHL Express - Surcharges for additional servicesDHL Express might issue surcharge for additional services. It is therefore important that you read and become acquainted with these.
- DHL Freight Sweden - Information and requirementsWhen you ship parcels and pallets with DHL Freight, it is important that you comply with the allowed dimensions, weight and requirements.
- DHL Freight Sweden - Parcel types and requirementsRead more about DHL Freight Sweden's parcel types and shipping options.
- DHL Freight Sweden - Surcharges for additional servicesDHL Freight Sweden might issue surcharge for additional services. It's therefore important that you read and become acquainted with these.
- GLS Denmark - Parcel types and requirementsBelow you will find an overview of the most relevant requirements and options for GLS shipments through Shipmondo’s freight agreements.
- GLS Denmark - Requirements for proper packagingHere's an instruction for secure packaging and how to make a shipment suitable for automatic sorting in GLS distribution hubs.
- GLS Denmark - Cancellation of a GLS Denmark Pick&Ship and Pick&Return shipment
- GLS Denmark - Surcharges for additional servicesGLS might issue surcharge for additional services. It's therefore important that you read and become acquainted with these.
- GLS Denmark - Click&CollectHow to get started with GLS Click&Collect.
- PostNord Denmark - Parcel types and requirementsThere are a number of size and packaging requirements you need to take into consideration, when using PostNord's services.
- PostNord Denmark - Requirements for proper packagingHere's an instruction for secure packaging and how to make a shipment suitable for automatic sorting in PostNord's distribution hubs.
- PostNord Denmark - Surcharges for additional servicesPostNord Denmark might issue surcharge for additional services. It's therefore important that you read and become acquainted with these.
- PostNord Denmark - Handling PostNord Tracked shipmentsHow to get started with PostNord Tracked and prepare your shipments.
- PostNord Norway - Parcel types and requirementsThere are a number of size and packaging requirements you need to take into consideration when using PostNord Norway's services.
- PostNord Norway - Requirements for proper packagingHere's a guide to secure packaging and how to make a shipment suitable for automatic sorting at PostNord's distribution hubs.
- PostNord Norway - Surcharges for additional servicesPostNord Norway might issue surcharge for additional services. It's therefore important that you read and become acquainted with these.
- UPS - Information and requirementsWhen sending with UPS, it's important that the weight and dimensions of the shipment are in compliance with the requirements of the carrier.
- UPS - Surcharges for additional servicesUPS might issue surcharge for additional services. It's therefore important that you read and become acquainted with these.