Practical information | Shipmondo Help Center

Pick-up or drop-off of shipments

See here if your parcel is being picked up on your address or if you have to drop it off at the carrier.

Written by Malin Conradsen
Updated over a week ago

Surcharges/prices for extraordinary carrier activities

An overview of surcharges/prices for extraordinary carrier activities.

Written by Tea Krestine Johansen
Updated this week

How to fill out an electronic pro forma invoice (customs declaration)

See how to find commodity codes for your products, fill in country codes, prices etc.

Written by Tea Krestine Johansen
Updated over a week ago

Returns from abroad

If you have international customers that wish to return something to you from abroad, you can book a return shipment on their behalf.

Written by Tea Krestine Johansen
Updated over a week ago

Financial processing of balance payments and monthly invoicing

This guide describes how balance payments and monthly invoices should be processed financially and might be useful to your accountant.

Written by Jelena Hansen
Updated over a week ago

What is the weight and size limit for my international shipments?

Written by Malin Conradsen
Updated over a week ago

Bring Denmark

Bring Denmark - parcel types and requirements

It's important that you make sure your shipments are compliant with size and packaging requirements when using Bring's services.

Written by Tea Krestine Johansen
Updated this week

Bring Denmark - surcharges / prices for extraordinary activities

It's important that you read and become acquainted with these as they might occur when using Bring's services.

Written by Tea Krestine Johansen
Updated this week

Bring Denmark - claim procedure for missing or damaged package

See what you need to do in order to create a claim if a Bring shipment is missing or damaged.

Written by Malin Conradsen
Updated this week

Bring Norway

Bring Norway - parcel types and requirements

Written by Nicklas Nguyen
Updated this week

PostNord Norway - surcharges / prices for extraordinary activities

Written by Tea Krestine Johansen
Updated this week

dao

dao - parcel types and packaging requirements

It's important that you make sure your shipments are compliant with size and packaging requirements when using dao's services.

Written by Tea Krestine Johansen
Updated over a week ago

dao - surcharges / prices for extraordinary activities

It's important that you read and become acquainted with these as they might occur when using dao's services.

Written by Jelena Hansen
Updated over a week ago

dao - claim procedure for missing or damaged package

See what you need to do in order to create a claim if a dao shipment as missing or damaged.

Written by Malin Conradsen
Updated over a week ago

Cancelling a dao shipment

Written by Malin Conradsen
Updated over a week ago

Danske Fragtmænd

Danske Fragtmænd - parcel types and requirements

If you need to transport large or palletised goods, then Danske Fragtmænd might be a good match.

Written by Tea Krestine Johansen
Updated over a week ago

Cancelling a Danske Fragtmænd shipment

Written by Malin Conradsen
Updated over a week ago

Danske Fragtmænd - surcharges / prices for extraordinary activities

It's important that you read and become acquainted with these as they might occur when using Danske Fragtmænd's services.

Written by Tea Krestine Johansen
Updated over a week ago

Deutsche Post

Handling of Deutsche Post shipments

Here you can read how to handle shipments from Deutsche Post.

Written by Malin Conradsen
Updated over a week ago

DHL Express

DHL Express Denmark - parcel types and requirements

It's important that you make sure your shipments are compliant with size and packaging requirements when using DHL Express' services.

Written by Jelena Hansen
Updated over a week ago

DHL Express surcharges/prices for extraordinary activities

It's important that you read and become acquainted with these as they might occur when using DHL Express' services.

Written by Malin Conradsen
Updated over a week ago

DHL Freight Sweden

DHL Freight Sweden - Information and requirements

When you ship parcels and pallets with DHL Freight, it is important that you comply with the allowed dimensions, weight and requirements.

Written by Malin Conradsen
Updated over a week ago

DHL Freight Sweden parcel types and requirements

Written by Malin Conradsen
Updated over a week ago

DHL Freight Sweden - Surcharges/prices for extraordinary activities

DHL Freight Sweden makes charges surcharges for extraordinary activities. It's important that you become acquainted with these.

Written by Malin Conradsen
Updated over a week ago

Geodis

GEODIS - parcel types and requirements

It's important that you make sure your shipments are compliant with size and packaging requirements when using GEODIS' services.

Written by Malin Conradsen
Updated over a week ago

GEODIS - surcharges/prices for extraordinary activities

It's important that you read and become acquainted with these as they might occur when using GEODIS' services.

Written by Malin Conradsen
Updated over a week ago

GLS

GLS Denmark - parcel types and requirements

There is a number of size and packaging requirements you need to take into consideration, when using GLS services.

Written by Jelena Hansen
Updated over a week ago

GLS Denmark - requirements for proper packaging

Here's an instruction for secure packaging and how to make a shipment suitable for automatic sorting in GLS distribution hubs.

Written by Jelena Hansen
Updated over a week ago

Cancelling a GLS Denmark Pick&Ship and Pick&Return shipment

Written by Jelena Hansen
Updated over a week ago

GLS Denmark - surcharges / prices for extraordinary activities

It's important that you read and become acquainted with these as they might occur when using GLS services.

Written by Jelena Hansen
Updated over a week ago

GLS Denmark - claim procedure for missing or damaged package

See what you need to do in order to create a claim if a GLS shipment as missing or damaged.

Written by Malin Conradsen
Updated over a week ago

Complaint against a GLS Denmark's decision

Here you can read how to file a complaint against a GLS Denmark's decision.

Written by Malin Conradsen
Updated over a week ago

GLS Click&Collect

How to get started with GLS Click&Collect.

Written by Malin Conradsen
Updated over a week ago

PostNord Denmark

PostNord Denmark - parcel types and requirements

There is a number of size and packaging requirements you need to take into consideration, when using PostNord's services.

Written by Jelena Hansen
Updated over a week ago

PostNord Denmark - requirements for proper packaging

Here's an instruction for secure packaging and how to make a shipment suitable for automatic sorting in PostNord's distribution hubs.

Written by Jelena Hansen
Updated today

PostNord Denmark - surcharges / prices for extraordinary activities

It's important that you read and become acquainted with these as they might occur when using PostNord's services.

Written by Jelena Hansen
Updated over a week ago

PostNord Denmark - claim procedure for missing or damaged package

See what you need to do in order to create a claim if a PostNord shipment is missing or damaged.

Written by Malin Conradsen
Updated over a week ago

Setup and handling of PostNord EMS International Express through own shipping agreement

Here you can see how to use PostNord EMS International Express and how to prepare your PostNord EMS shipments.

Written by Malin Conradsen
Updated over a week ago

Setup and handling of PostNord tracked and untracked through own shipping agreement

Here you can see how to use PostNord tracked and untracked and how to prepare your PostNord tracked and untracked shipments.

Written by Malin Conradsen
Updated over a week ago

PostNord Norway

PostNord Norway - parcel types and requirements

There are a number of size and packaging requirements you need to take into consideration when using PostNord Norway's services.

Written by Malin Conradsen
Updated over a week ago

PostNord Norway - requirements for proper packaging

Here's a guide to secure packaging and how to make a shipment suitable for automatic sorting at PostNord's distribution hubs.

Written by Malin Conradsen
Updated over a week ago

PostNord Norway - claim procedure for a missing or damaged package

See what you need to do in order to create a claim if a PostNord shipment is missing or damaged.

Written by Malin Conradsen
Updated over a week ago

PostNord Norway - surcharges / prices for extraordinary activities

PostNord Norway makes surcharges for extraordinary activities. It's therefore important that you read and become acquainted with these.

Written by Malin Conradsen
Updated over a week ago

UPS

Get your UPS Access Key

Here's how you can retrieve a UPS Access Key, that is used for setting up your UPS freight agreement.

Written by Tea Krestine Johansen
Updated over a week ago