Shipping products
There are different types of PostNord services (shipping products) that you can purchase and book through Shipmondo.
Service Point
PostNord Service Point is a cost-effective and reliable solution for shipping packages to private individuals with pickup service. This means that packages are delivered to a designated pickup location where recipients collect them themselves.
If you have an online store, Shipmondo's free shipping modules allow your customers to choose their preferred pickup location at checkout.
Ensure your shipment adheres to the specified maximum dimensions and weight requirements for PostNord Service Point:
Max. dim./weight | Denmark, Sweden, Norway and Finland | Germany, Belgium, Netherlands, Luxembourg, Austria, France, Estonia, Latvia, Lithuania and Spain |
Length | 150 cm* | 100 cm |
Length + circumference | 300 cm | 250 cm |
Weight | 20 kg | 20 kg |
* Packages for parcel lockers must not exceed 60 x 37 x 35 cm. Packages over 115 cm and/or 60x60 cm are subject to special handling and incur an additional fee. See the Prices for Additional Services section for more details.
MyPack Home
PostNord MyPack Home is a service designed for delivering parcels directly to your customers' residential addresses.
This delivery option is particularly advantageous for heavier shipments, as it eliminates the need for customers to arrange transportation from a post office or PostNord locker.
Ensure your shipment adheres to the specified maximum dimensions and weight requirements for PostNord MyPack Home:
Max. dim./weight | Denmark, Sweden, Norway and Finland | Iceland, The Faroe Islands and Greenland*** | EU + Switzerland | Rest of the world |
Length | 175 cm* | 150 cm* | 175 cm* | 150 cm* |
Length + circumference | 300 cm | 300 cm | 300 cm | 300 cm |
Weight | 20 kg** | 20 kg | 20 kg | 20 kg |
* Packages over 115 cm and/or 60x60 cm are subject to special handling and incur an additional fee. See the Prices for Additional Services section for more details.
** PostNord allows MyPack Home packages up to 30 kg for domestic shipping within Denmark. At drop-off, please place the package in a shipping cage as employees can't lift packages over 20 kg.
*** MyPack Home Economy packages to the Faroe Islands and Greenland may be up to 175 cm* long.
Parcel
PostNord Parcel enables your customers to have packages delivered directly to their workplace.
Ensure your shipment adheres to the specified maximum dimensions and weight requirements for PostNord Parcel:
Max. dim./weight | Denmark, Sweden, Finland, The Faroe Islands and Greenland | Iceland | EU + Switzerland | Rest of the world |
Length | 175 cm* | 150 cm* | 175 cm* | 150 cm* |
Length + circumference | 300 cm | 300 cm | 300 cm | 300 cm |
Weight | 20 kg** | 20 kg | 20 kg | 20 kg |
* Packages over 115 cm and/or 60x60 cm are subject to special handling and incur an additional fee. See the Prices for Additional Services section for more details.
** PostNord Parcel allows packages up to 30 kg for domestic shipping within Denmark. At drop-off, please place the package in a shipping cage as employees can't lift packages over 20 kg.
Return Drop Off
With PostNord Return Drop Off, your customers can return packages by dropping them off at one of PostNord's many pickup locations.
Please note that the return address must be a business address to utilize Return Drop Off.
It is essential to adhere to the permitted dimensions and weight limits for Return Drop Off, which are the same as those for PostNord Service Point.
Common info about PostNord package dimensions
The minimum dimensions for a PostNord shipment are 1.5 x 14 x 9 cm.
PostNord does not have the capability to convert heavy packages into freight.
Shipments that exceed PostNord's specified weight limits or have dimensions larger than standard will be returned at the sender's expense.
Note! PostNord packages weighing over 20 kg cannot be dropped off at a post office or parcel shop. They must be delivered to a PostNord hub.
Expected delivery time
Expected delivery time within Denmark is 1-2 working days.
Drop-off of PostNord shipments
PostNord has approx. 1.600 service points a Denmark. Click here to find the closest post office or a PostNord locker.
Insurance and compensation for damaged og lost shipment
PostNord MyPack shipments are insured for up to DKK 4.800 of the cost price.
For info about PostNord's insurance and compensation go to their website, or contact their customer care for business customers.
Packaging requirements and conveyable shipments
There's a number of requirements you must comply with to ensure that your packaging is suited for parcel distribution with PostNord Denmark.
It's your responsibility as a sender to provide adequate and secure packaging, which will ensure that your shipment is eligible for compensation in case any damage is caused during shipping.
In addition, it is important that your shipment is system compliant, meaning suitable for machine sorting and can be stacked in PostNord vans during transport.
Read more about PostNord's instructions for safe and system compliant packaging in this guide for secure packaging.
Additional services and surcharges
When you book shipments with PostNord, there are a number of additional service fees that may be imposed on your shipment. That is, for example, if your shipment does not meet the carrier's requirements or requires special handling by the carrier for other reasons.
Therefore it is important that you read and familiarize yourself with the different additional services.