Parcel types

At Shipmondo, you can buy DHL Freight Sweden shipments.

With DHL Freight you can ship both parcels and pallets within Sweden, and from Sweden to abroad.

When you buy DHL Freight shipments, the pick-up of your parcel at your address is included in the freight price.

You can find out more about DHL Freight's different parcel types at the link below.

Preparation and pick-up of the shipment

The shipment must be supplied with a shipping label. If a shipment is going to a destination which requires customs clearance (countries outside the EU), it is important that the information on the pro forma invoice is filled out correctly.

When the shipment is picked up, you must enclose an End of Day list, which you can print out from your Shipmondo account.

The pick-up can be booked electronically on your Shipmondo account and it is the carrier who controls when the pick-up can happen. Contact the carrier through their website to get more information regarding the options for pick-up.

It is important that the shipment should be ready for pick-up when DHL Freight comes to collect it.

Packaging requirements

The contents must be wrapped appropriately, so that the package can be loaded together with other parcels, and must be able to withstand road transport in tarpaulin-covered trucks. Pallets and groupage must be able to withstand handling on the truck.

It is the sender's responsibility that a shipment is wrapped in a way that ensures that the contents are protected and, at the same time, prevents that the shipment from causing damage to other shipments, DHL Freight or third parties.

You can find DHL Freight's tips for packaging on their website, here.

Prohibited content

DHL Freight shipments may not contain live or dead animals, corpses or cremated remains, hazardous waste, cash, securities or personal belongings and/or furniture which needs to be moved.

Dangerous goods, combustible and explosive substances, goods sensitive to temperature, weapons, waste, valuables (e.g. art, antiques and jewels), living plants, perishable items, tobacco, alcohol, goods sent COD (international), as well as goods subject to legal restrictions on imports to or exports from Sweden or domestic transport, can only be shipped by applying in writing directly to DHL Freight and require own freight agreement with DHL Freight.

It is your responsibility as the sender always to ensure that the contents of your parcel are acceptable and does not violate any law or government regulations.

If you are unsure if your goods can be transported or whether there are any restrictions on the contents, please contact DHL Freight here.

DHL Freight's other terms and conditions

With DHL Freight, you can ship all over the world. However, you need to be aware that if you ship to Russia with DHL Freight, the shipment can be delivered only to business premises.

At this link, you can read more about DHL Freight's other terms and conditions for transport, including customs clearance, cargo insurance, circumstances beyond DHL's control, sender's guarantees and warranties.

Surcharges/prices for extraordinary activities

DHL Freight makes a surcharge for extraordinary activities. It is important that you read and become acquainted with these. Read more about DHL Freight's surcharges/prices for extraordinary activities here.

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