You may experience a surcharge to be added to the cost of your original shipment when using UPS' service and it is therefore important that you read and get to know them.

Please find the price list below, as well as a description of the most frequent surcharges that may occur when using UPS.

The agreement applies to shipments from Denmark and Sweden, which is why the list is divided into DKK and SEK. All prices are stated excl. VAT.

Please Note: This list is not exhaustive and will be extended as needed. You will find a complete overview of UPS' additional services on the carrier's website here.

Read more about freight difference here.

UPS provides delivery to both business and residential addresses. A residential delivery is one made to a home, including a business operating out of a home. For each residential delivery, an additional charge per shipment will apply (Residential delivery service).

UPS provides a collection or delivery service in extended, as well as urban, areas. An additional charge applies for each shipment that is collected or delivered in an extended area.

This surcharge is applied for delivery to or collection from an area beyond UPS extended areas, which are less accessible for collections and deliveries (domestic and international services).

UPS reserves the right to impose an extra handling charge on any package that, in UPS's sole belief, requires special handling due to different factors.

Examples of goods that may require manual handling:

Manual handling triggers a non-compliant surcharge (Additional Handling Charge).

A parcel is defined as Large package when length + circumference [(2 x width + 2 x height)] exceeds 300 cm, but does not exceed the maximum length of 400 cm.

Large packages are subject to a minimum billable weight of 40 kg in addition to the Large package surcharge.

Parcels that exceed:

are not accepted for transportation by UPS.

If such parcels are found in the UPS system, they will be subject to an Over Maximum Limits surcharge, in addition to all other applicable charges. At the same time, the carrier reserves the right to return such a parcel to the sender without the possibility of a refund of freight costs.

Parcels exceeding the maximum length of 400cm in combined length and circumference will also incur a Large Package surcharge.

Parcels to the United Kingdom have, since Brexit, been a subject to a surcharge called UK Border Fee, in addition to all other applicable charges.

If the address is incorrect, UPS will make any reasonable effort to find the correct address and deliver the shipment as long as the destination country remains the same. The sender will be billed for an additional charge for this service.

For all domestic and shipments within the EU, UPS will automatically return the shipment by UPS Standard service (where available).

Upon unsuccessful delivery of shipments outside the EU, UPS will contact the sender and process the shipment acting on the sender's instructions.

This will incur a surcharge for handling of undeliverable shipments in addition to the shipping costs for the return package.