Booking of pick up for shipments purchased through Shipmondo's freight agreements is possible for a number of carriers (see here which carriers support pick up at your address).
To book a pick-up for a certain carrier, it is required that a shipment is created for that specific carrier beforehand.
You can see all your booked pick-ups in the top menu under Shipments > Pickups.
How to book a pick-up
1. Go to Shipments > Booked.
Mark the shipments that you wish to order pick-ups for. Then click on the dropdown menu next to Download shipping labels and click on Book pickup.
2. Fill in the order form and click Order.
N.B. For DHL Express Import, pick-up must be ordered individually for each shipment.