You might be experiencing that your label is placed crookedly on the printed page, as described in the examples below:

  • two labels are printed rather than one
  • the content is skewed and printed on two labels (foto below)

In most cases, the issue is caused by a configuration / calibration error of the printer. The easiest solution is to reset the printer.

How to reset your printer

There's a guide for restoring factory default settings on Zebra's home page, which you can find here.

If your Zebra is a network printer, start by accessing the printer's web interface.

You can find the printer reset feature under Printer Controls > Reset Printer.

If the printer asks for a password, you can use Zebras standard password 1234.

N.B. If you are using ZPL format, then you have to reset printer configuration through your Shipmondo print client, after resetting the printer.

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