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Troubleshooting

Troubleshooting

Do you have a challenge with Shipmondo? Maybe you will find the solution here.

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5 articles in this collection
Written by Tea Krestine Johansen and Malin Conradsen
Printers

Mac - Shipping info is incorrectly positioned on the label

Is your printer printing two labels instead of one or is the format wrong? Follow this troubleshooting guide to solve the issue.
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Written by Malin Conradsen
Updated over a week ago

Label printer prints labels in wrong format

For label format 10x19 cm (not ZPL) on Windows.
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Written by Tea Krestine Johansen
Updated over a week ago

Shipping labels are not being printed [Pakkelabels Print Client is being phased out]

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Written by Tea Krestine Johansen
Updated over a week ago

Zebra print skew issue

When using 10x19 cm or ZPL format.
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Written by Tea Krestine Johansen
Updated over a week ago
Integrations

Shopify - Delivery methods set up through Shipmondo app don't appear in checkout

This is how you can check if your setup in Shopify is correct.
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Written by Tea Krestine Johansen
Updated over a week ago
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