There are som limitations to the Shipmondo app for Shopify due to lack of support in Shopify's API.
These shortcomings of the Shopify API mean that Shipmondo's app does not work properly in some particular use cases. Below you can read about these scenarios/limitations:
Lack of parcel shop selection through Apple and Google Pay
Issue:
The customer cannot select a specific parcel shop for delivery when using Apple Pay or Google Pay.
Reason:
We do not receive the necessary recipient information, as Shopify cannot access this data and therefore cannot pass it on to our system.
This means that the customer cannot select a specific parcel shop for delivery. However, the package will still be delivered to the nearest one based on the customer’s address.
Status:
There's an ongoing incident with Shopify and we're still awaiting a resolution to this issue. Unfortunately there's no time limit or estimated time for implementing a solution at the moment.