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Set up automatic sending of invoices

Automatically send an e-mail with an attached invoice/credit note to the customer when an order/return order has been fulfilled.

This feature requires Shipmondo Essentials or Pro. See the full feature list.

When an order has been fulfilled in Shipmondo, a sales invoice listing the delivered products will be created under Order Management > Sales Invoices.

Automatic sending of Sales Invoices

If you want invoices automatically emailed to your customers, you can set up a personalized e-mail message with the trigger 'Invoice: Invoice created'.

You can decide the content of the e-mail and when it should be sent.

Example of an e-mail to the customer:

Example of an invoice from Shipmondo:

Note! If you use Billy, Dinero, or e-conomic, you can set up automatic transfer of invoices to your accounting system and thereby automate your bookkeeping.

Please note that the invoice number in your accounting system may differ from the invoice number in Shipmondo. In such cases, it will typically be more appropriate to send the invoice from your accounting system rather than from Shipmondo.

Automatic Sending of Credit Notes

When a return order has been fulfilled in Shipmondo, a corresponding credit note is automatically created under Order Management > Sales Invoices.

If you want credit notes to be automatically emailed to your customers, you can set up a personalized e-mail message using the trigger 'Invoice: Credit note created'.

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