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Upload your own documents when booking a shipment

Learn how to upload your own documents when booking a shipment in Shipmondo.

For selected carriers, you can upload your own documents when booking a shipment. The documents will be forwarded to the carrier together with the shipment.

This can be useful if you want to attach your own Commercial Invoice, Proforma Invoice, or other shipping and customs documents.

Note! It is your responsibility to ensure that the uploaded documents are assigned the correct document type, contain all required information, and comply with the carrier's and customs authorities' requirements.

Shipmondo does not validate the contents of uploaded documents.

How to upload documents

When creating a shipment, you can upload documents during the booking process.

1. Click Upload documents (the + button) under Documents.

2. Select the appropriate document type and upload your document.

Note! The available document types depend on the selected carrier and may therefore vary.

3. Repeat the process if you want to attach multiple documents.

4. Book the shipment as usual.

The uploaded documents are automatically forwarded to the carrier together with the shipment.

Supported carriers and document types

Document upload is currently supported for the following carriers:

  • DHL Express

  • Link Logistics

  • UPS

  • FedEx (coming soon)

The available document types depend on the selected carrier and may therefore vary. You can always view the supported document types directly in the booking flow.

File requirements

Uploaded files must meet the following requirements:

  • PDF format

  • Maximum file size: 25 MB

  • Maximum filename length: 100 characters

Important regarding customs documents

The following applies when uploading a Commercial Invoice or Proforma Invoice.

Shipments booked using your own shipping agreement

If you upload a Commercial Invoice or Proforma Invoice when shipping on your own carrier agreement, the uploaded document will be used. In this case, Shipmondo will not generate a commercial invoice.

Electronic customs data will still be transmitted separately where supported by the carrier.

Shipments booked using Shipmondo's shipping agreement

If the shipment is booked using Shipmondo's shipping agreement, it is not possible to upload a Commercial Invoice or Proforma Invoice.

In these cases, the commercial invoice generated by Shipmondo will continue to be used.

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