When cancelling a Danske Fragtmænd shipment, it is essential that you contact Danske Fragtmænd by phone and have them cancel the pickup.
It is required for you to have cancelled the pickup before the shipment itself can be cancelled.
If the shipment complies with the criteria described in our Terms and Conditions and you've cancelled the pickup, then you can send us the shipment ID and we'll help cancelling it for you.
Send the cancellation request to contact@shipmondo.com from the e-mail address associated with your Shipmondo account.