When cancelling a Danske Fragtmænd shipment, it is essential that you contact Danske Fragtmænd by phone and have them cancel the pick-up.

It is required for you to have cancelled the pick-up before the shipment itself can be cancelled.

If the shipment complies with the criteria described in our Terms and Conditions and you've cancelled the pick-up, then you can send us the shipment ID and we'll help cancelling it for you.

Send the cancellation request to contact@shipmondo.com from the e-mail address associated with your Shipmondo account. 

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